DUTY OF CARE
NEGLIGENCE
This session
will assist workers to think about issues dealing with the matters of duty of
care and negligence so they may be equipped to respond accordingly in the
field. The session will explore the
roles you are working in currently such as working with the public, your peers,
clients.
Whether you are working with minors, or you are delivering care to someone is dependent, such as assisting them with medication, or manual handling, you will need to explore the issue of Duty of Care in order to understand the duty of care that exists.
The recently well-publicised
issues around insurance premiums
have made this a hot topic as many organisations wrestle with the issue, of
what their duty of care is, and if it is worth taking the risk of delivering certain services.
Training programs of this kind
are not an alternative to legal advice
they are for addressing general issues by accepted
sets of principles and knowing when legal
intervention is required.
The
well-informed human services practitioner or manager can however ensure they
can minimise the risks by having a proactive approach to minimising it.
Why is it
important that you attend?
- Human Service Workers make daily decisions
that involve Duty of Cares responsibilities.
- Many Human Service Workers receive
little formal training in managing their Duty of Care responsibilities.
- Without an effective Duty of Care
management process services default to highly restrictive practices.
- Duty of Care is high on the government
and public agenda.
- Community Care arrangements principally fail due to poorly managed Duty of Care responsibilities.
WHAT
TO EXPECT ON THE DAY
¨
An
introduction for the novice on Duty of Care and how it can effect your role at
work.
¨
A
refresher and review of the status of Duty of Care and the dynamics of this
concept
¨
Introduction
to the ©"The Triangle of Duty of
Care " Model
¨
Discussion
and exploration
¨
An
introduction to risk minimization strategies
¨
A
down to earth people focused session
¨
To
review your current knowledge, to learn something new
¨
Lots
of case examples and studies
¨
An
opportunity to network with organisations and exchange ideas and strategies.
[bring your cards]
¨
A
general coverage of the principles of Duty of Care with examples across a
number of Human Resource areas such as teachers, nurses, care providers
¨
Where
to go to for more help
¨ An opportunity to purchase relevant books on the day
Contact Antonio De Maria; enable@three.com.au or 0413533138, for the date of our next program or we can come to you.
What do you think duty of care means?.
As professional workers in any of
the human service areas, we need to exercise due care in the many ways we carry
out our duties and responsibilities to the people we provide service to. As roles have expanded, so too has our legal
accountability!
Why is this an issue ?
Over the past 20 years or so,
services to people changed considerably. Practices, which were accepted without
question, are now seen as restrictive, inhuman, and totally unacceptable. This has occurred because social attitudes
have undergone changes. However, in some fields there are still services that
use the notion of duty of care as an excuse to use unacceptable restrictive practices or at the other extreme state
consumer rights as an excuse for neglect. You will need to explore this in more
detail and the major influences on service provision to people in receipt of
services. There are many principals and concepts of that you will need to
juggle. These ideas have influenced
societies’ thinking and by this indirectly contributed to Legislature, which attempts to ensure equal opportunity for
people. The recently well-publicized
issues around insurance premiums
have made this a hot topic as many organizations wrestle with the issue, of
what their duty of care is, and if it is worth taking the risk of delivering certain services. Training programs of this kind are not an
alternative to legal advice they are for addressing general issues by accepted sets of principles and knowing
when legal intervention is required.
Books available on the topic
CHCCS301A Work Within A Legal And Ethical Framework
